App / Mobile
Your 8g881 account connects to Nagad, Rocket and Upay so you can move funds without switching between multiple apps. Every deposit and withdrawal route is shown in your account area — open your wallet section to see the methods, fields and limits that apply to your account.
Putting money into your account starts at the deposit counter inside your signed-in dashboard. We support Nagad, Rocket and Upay as local wallet routes — these appear as selectable options once you open the cashier. Choose the wallet that matches your mobile number and follow the fields shown on screen. The amount you enter must fall within the minimum and maximum shown for that method; if it does not, the system will flag it before you confirm.
Log in to your account and navigate to the deposit section in your dashboard. The cashier lists all available local payment routes.
Choose Nagad, Rocket or Upay from the method options. The screen then displays the account number and reference details for that transfer.
Type the amount within the minimum and maximum shown for your chosen method, then confirm on the 8g881 cashier screen before opening your wallet app.
Open your Nagad, Rocket or Upay app, send the exact amount using the reference shown, and wait for the confirmation message on your account screen.
Withdrawals from your 8g881 balance go back to the same local wallet type you used when depositing — this wallet-matching step is a standard account check that helps us confirm the funds return to the right place. Open the withdrawal section inside your signed-in account, select your wallet method from Nagad, Rocket or Upay, and enter your registered mobile number along with the amount.
Go to the withdrawal area in your account dashboard. Your available balance and any conditions attached to it are displayed before you proceed.
Select the local wallet — Nagad, Rocket or Upay — that matches the one registered to your account. Mixed-wallet withdrawals are not supported.
Fill in the amount within the range shown and confirm your registered mobile number. The system cross-checks this against your account wallet record.
Your transaction history shows a real-time status label for the withdrawal. If it stays pending beyond the window shown, reach out via the Help section.
At certain points in your account journey — particularly before a withdrawal or after a change to your registered details — the system may prompt you to complete an identity check. The fields and documents it asks for are shown directly inside your account area; we ask that you follow only what is displayed there rather than any third-party instruction. Verification steps vary depending on your account activity and the review stage your account is currently in.
Your account area shows exactly which details are needed at each stage. Do not submit documents or information that the screen has not specifically requested.
The name on your wallet account and your 8g881 registration should match. Mismatches trigger additional checks that can delay your withdrawal.
A status indicator in your account dashboard shows where your verification sits. Pending items are listed there with the action required from you.
If a verification step is unclear, use the Help route inside your account. Our support team can confirm which stage applies without asking for your password.
We have configured three local mobile wallet routes for your 8g881 account. Each method connects directly to the wallet number you registered, so the transfer process stays within the apps you already use for everyday payments in Bangladesh. Check your account cashier to confirm which methods are active for your account at any given time, as availability can depend on your account status and the eligible region you are accessing from.
Nagad is available as a deposit and withdrawal route. Use your registered Nagad mobile number and follow the reference details shown in the cashier to complete the transfer.
Rocket wallet transfers are supported for both depositing to and withdrawing from your account. Confirm the transfer number shown in your cashier before sending from the Rocket app.
Upay is accepted as a local payment route. Enter the amount within the limits shown, use your registered Upay number, and complete the transfer from within the Upay app.
Every deposit and withdrawal on your 8g881 account generates a reference entry in your transaction history. If your wallet app shows a completed transfer but your account balance has not updated, the first step is to compare the reference number shown in your wallet receipt against the pending entry in your account history. Discrepancies between the two are usually resolved by raising a ticket through the Help section with both reference numbers attached.
Every cashier screen shows a transaction reference before and after you confirm. Copy this number from the 8g881 cashier screen — it is the key detail for any follow-up.
Your account history uses status labels such as pending, processing and completed. A pending label means the transfer is still being matched; do not submit a duplicate while it is pending.
The history tab inside your account lists every transaction with its date, method, amount and current status. This is the first place to look before contacting support.
Your Nagad, Rocket or Upay app stores a confirmation receipt for each transfer. Save or screenshot this — support may ask for it if a transaction needs manual matching.
Transaction safety on your 8g881 account rests on a few habits that are easy to follow and worth keeping consistent. Always confirm you are on the correct 8g881 domain before entering any account credentials. Our login page does not ask for your wallet PIN or your Nagad, Rocket or Upay password — those stay in your wallet app only. Each payment request you approve shows a reference and amount before you confirm, giving you a clear checkpoint to verify the details are correct before funds move.
Before logging in, confirm the address bar shows 8g881 exactly. Bookmark the correct address so you are not redirected to a lookalike page that could capture your credentials.
Account verification steps are shown inside your signed-in dashboard only. We will never ask you to verify identity through an external link sent via SMS or a third-party message.
Your Nagad, Rocket or Upay number must match the name on your 8g881 account. Using a wallet registered to another person can result in your withdrawal being held for review.
If you suspect unusual activity on your account, reach out immediately through the Help section inside your dashboard. That is the only channel where our team can access your account details securely.
These questions cover the banking situations that come up most often for accounts in Bangladesh. If your specific situation is not answered here, the Help section inside your signed-in account gives you direct access to our support team who can review your account details.
Nagad, Rocket and Upay are the configured local wallet routes for deposits. Open the cashier in your signed-in account to see which methods are currently active for your account and the applicable limits for each.
The minimum deposit amount is shown directly in the cashier screen next to each payment method. We do not publish a fixed figure here because limits can vary by method and account status — always check the cashier before transferring.
Go to your transaction history and find the pending entry for that transfer. Copy the reference number from both your wallet receipt and the account history entry, then raise a ticket through the Help section with both numbers attached.
We do not state a fixed processing window here. Check the status label in your transaction history — it updates as the request progresses. If the status has not changed within the timeframe shown in your account area, contact support.
A withdrawal hold usually means your account has an open verification step or a wallet-name mismatch. Open the verification section in your dashboard to see which fields are outstanding, then follow the instructions shown there.
Withdrawals are routed back to the wallet linked to your account registration. If you need to update a wallet number, use the account settings section — do not attempt to withdraw to an unregistered number, as the request will be declined.